Shipping policy

   

Shipping Policy

If an order is received before 2.00PM Pacific Standard Time, Monday-Friday, we make every effort to get it shipped that same day, and 99% of the time do. (UPS does not pickup on the weekend or deliver on Saturday and Sunday.) Expedited ( Overnight, 3 Day etc ) shipments go to the head of our queue and have priority over Ground.

Weekends and Carrier holidays do not count as as travel days. e.g. an order placed for 3 day delivery and shipped on a Wednesday will be delivered the following Monday.

Overnight and other Expedited Shipping e.g. 2 day and 3 day - all airfreight carriers reserve the right to extend delivery time by 24 hours to residential deliveries.

Delivery to P.O. Boxes and APO's.
Sorry,UPS (United Parcel Service) does not deliver to P.O. Boxes or APO addresses. UPS will only deliver to a physical address. Orders to P.O. Boxes and APO's must be shipped via the USPS (United States Postal Service). If you select UPS service, we will contact you to quote the actual USPS shipping cost. 

Note- When shipping Internationally, there may additional  charges assessed at your end for Import and brokerage fees.  This applies especially to orders you choose to ship via UPS. They will charge brokerage fees assessed and must be paid when they deliver to you. Please check your countries import rules and regulations.

We are not responsible for lost shipments or shipments stolen after the carrier has confirmed they have been delivered to you. This includes deliveries left at your door. You must file a lost shipment freight claim with the respective shipper and we will certainly help with that.